The Phoenix Lake Hotel caters for families with children offering babysitting / child services. Amenities include conference room(s), a concierge and a sauna. Wi-fi is available for use. Facilities include a dry cleaning service, a laundry service and meeting rooms. For business travellers, there is a business centre.

If you're travelling with a family in tow, the Phoenix Lake Hotel offers spacious rooms geared towards the requirements of families and kids. The rooms are equipped with tea and coffee making facilities, a refrigerator and a plasma / LCD TV and the hotel has room service. Guests have the option of requesting a non-smoking room. All rooms are air conditioned and come with a ceiling fan and free local calls.